Zenit Hotel offers a series of advantages from which members of Club Zenit can benefit, in accordance with the following General Conditions:

1. The benefits of Club Zenit are applicable exclusively for the account holder to reservations made directly with Zenit Hotels. (Zenit Reservations Call Centre: +34 912 182 028, www.zenithoteles.com or at any hotel belonging to the chain). These advantages cannot be combined with any other type of special discount offered by entities other than Zenit Hotels.
2. Your member account for Club Zenit is personal and non-transferable.
3. Account holder identification is carried out through Club Zenit enrollment database.
4. Registration with Club Zenit is completely free and it does not involve any cost for the user.
5. Your Club Zenit account does not currently have a specific expiration period. If a member decides to cancel membership with Club Zenit or if Zenit Club suspends an individual's membership, Zenit Hotels agrees to eliminate and not use the club member's personal data as provided thereto when registering for the Club – the aforementioned being governed in strict compliance with current data protection laws. Club Zenit and its advantages may be cancelled without notice or liability by Zenit Hoteles if, at any moment, they produce circumstances of force majeure, law enforcement or other measures that would impede their development.
6. Club Zenit advantages and benefits cannot be combined in any way with other offers and/or commercial promotions outside Club Zenit, and in no case shall they apply to reservations that have not been made directly in Zenit Hoteles.
7. Club Zenit benefits apply only to the current rates of each hotel in the chain, unless expressly indicated in a time-specific offer.
8. Discounts on 'a la carte' meals will be effective only in hotels of the chain that have this service, not being cash exchangeable for others if the hotel restaurant has no 'a la carte' menu or if the hotel has no restaurant. The discount applies only to 'a la carte' meals, not being applicable to any type of 'menu of the day'. Excluded are drinks, liquors and tobacco - room service is also excluded. VAT not included.
9. Modifications: Participating hotels, as well as benefits included in Club Zenit, are subject to modification without prior notice, nevertheless members will be informed of these changes as soon as possible. Zenit Hoteles denies any responsibility of potential alterations up to the moment of communication to the member.
10. The customer authorizes introduction of their personal data into the Automated File that is the responsibility of Cadena Hotelera Zenit S.A, as well as assignment to all hotels and related entities, exclusively for commercial purposes. The data holders have rights of access to the file at any time, exercising rights of rectification, cancellation and opposition in the terms set out for the protection of data. Similarly, the consent of the user for treatment and disposal of their personal data will be revoked at any time without retroactive effect, in accordance with articles 6 and 11 of Organic Law 15/1999 December 13 Personal Character Data Protection. To this end, it is sufficient to contact Hoteles Zenit by email clubzenit@zenithoteles.com.
11. Use and enrollment in Club Zenit implies acceptance of the conditions of the same.
12. Discounts applicable to room reservations will never be applied until the client has confirmed registration with Club Zenit.
13. Bathrobe and slippers are not to be seen as a gift from the hotel and, should they not be returned, they will be charged 50 € in the hotel booking.
14. Superior Room will be subject to hotel availability. The allocation of a superior room will be carried out during arrival check-in. It cannot be reserved in advance.

If you forget your keys, call +34 912 182 028 or contact clubzenit@zenithoteles.com where you will be told how to get new ones. If there is anything we can do for you, do not hesitate to get in touch with us by calling:

Club Zenit Customer Services: +34 912 182 028 from 9:00 a 20:00h line open continuously or by email: clubzenit@zenithoteles.com